HydroMind.AI ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform at hydromindai.com and associated services.
Queries submitted to the HydroMind AI Advisor are processed via Anthropic's Claude API. Queries may be used in aggregate, anonymised form to improve our knowledge base and response quality. We do not share individual query content with third parties. Anthropic's own privacy policy governs how they handle API data.
We do not sell your personal data. We share data only with:
Account data is retained for the duration of your account. Query logs are retained for up to 12 months. You may request deletion of your data at any time by contacting us.
We implement industry-standard security measures including HTTPS/TLS encryption, hashed passwords, rate limiting, and Content Security Policy headers. No system is 100% secure — if you discover a vulnerability, please contact us immediately.
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect platform functionality.
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, contact us at support@hydromindai.com.
HydroMind.AI is intended for professional use by adults. We do not knowingly collect data from persons under 18 years of age.
We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use of the platform after changes constitutes acceptance.
For privacy-related queries or data requests:
Email: support@hydromindai.com
Location: Abu Dhabi, UAE